# Send via SMTP

If you want to send emails from BestInvoicing using your own email address but the used domain name is not managed by you (e.g. <xyz@me.com>, <xyz@icloud.com>, ...) you have to enter some data provided by your mailprovider (me.com, icloud.com, ...) into BestInvoicing.&#x20;

## Edit Email Settings

* Navigate to the top right corner of the screen (email address) and click to unfold the menu
* Select 'Company Settings'
* Select 'Email Settings', then click the yellow button 'Edit'

![](/files/ZvcN04ckfEcgLYkXMnd6)

## Select the Right Delivery Method&#x20;

BestInvoicing provides a number of different delivery methods. If you want to send via STMP, select option 3: 'Send via own server address (SMTP) (Configuration required)'.&#x20;

Your emails may now be sent as follows:

| Field                | What the email recipient sees                                |
| -------------------- | ------------------------------------------------------------ |
| Sender name          | Your company name, as registered in your Company Information |
| Sender email address | Your email address (e.g. <anna@me.com>)                      |
| Reply address        | Your email address (e.g. <anna@me.com>)                      |

This may look as such:&#x20;

![](/files/RLYavM5PxwgO4jyuq6RO)

If you select this option, you have to add some information from your mailprovider (me.com, icloud.com, ...) in BestInvoicing. Additional fields will appear:&#x20;

![](/files/CEAioJGFLrV5gTgobC7v)

{% hint style="warning" %}
It is important to enter these values 100% correctly. If one of the values is incomplete or incorrect, you will not be able to send emails from Bestinvoicing. In case you're experiencing difficulty in setting up this connection, please reach out to <support@bestinvoicing.com> so that we may assist you.
{% endhint %}


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