Send via SMTP

If you want to send emails from onFact using your own email address but the used domain name is not managed by you (e.g. [e-mail], [e-mail], ...) you have to enter some data provided by your mailprovider (me.com, icloud.com, ...) into onFact.

Edit Email Settings

• Navigate to the top right corner of the screen (email address) and click to unfold the menu

• Select 'Company Settings'

• Select 'Email Settings', then click the yellow button 'Edit'

Select the Right Delivery Method

onFact provides a number of different delivery methods. If you want to send via STMP, select option 3: 'Send via own server address (SMTP) (Configuration required)'.

Your emails may now be sent as follows:

Field	What the email recipient sees
Sender name	Your company name, as registered in your Company Information
Sender email address	Your email address (e.g. [e-mail])
Reply address	Your email address (e.g. [e-mail])

This may look as such:

If you select this option, you have to add some information from your mailprovider (me.com, icloud.com, ...) in onFact. Additional fields will appear:

It is important to enter these values 100% correctly. If one of the values is incomplete or incorrect, you will not be able to send emails from onFact. In case you're experiencing difficulty in setting up this connection, please reach out to [e-mail] so that we may assist you.