# Send via Open Server

Emails are sent with your own email address and answered to your own email address. This option is provided by BestInvoicing, you don't have to do anything yourself.

{% hint style="warning" %}
Preferably use one of the other sending methods, as this option is more sensible to spam qualification.
{% endhint %}

Your emails can be sent as follows:

| Field                | What the email recipient sees                                                           |
| -------------------- | --------------------------------------------------------------------------------------- |
| Sender name          | Your company name, as registered in your Company Information                            |
| Sender email address | Your email address (linked to your own domain name or linked to a general domain name). |
| Reply address        | Your email address (linked to your own domain name or linked to a general domain name). |

This may look as follows:

![](/files/1zy8RdwF5eJFwCWUQeyx)

## Editing Your Records

In order to make sure your emails are not marked as SPAM, you could adapt a couple of settings on the management level of your domain name. This information may also be passed on to the manager of your domain name who may change these settings for you.&#x20;

Click the green 'Retrieve Configuration Settings' button. The suggested changes now appear at the bottom of the page:

![](/files/lsiHXas9Gq92sOfA76dV)

After changing these records, return to BestInvoicing and click 'Save' to apply the chosen email sending method.

{% hint style="success" %}
Use the button 'Download settings as PDF' to generate a PDF containing the technical information, to be passed on to a domain name manager.
{% endhint %}


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