# Sending Options

On this page you can determine the sending option for your emails from BestInvoicing to your customers.

![](/files/qAh1j1ZS2TyiCtEl3fGg)

By default, the email sending option is set as follows:

| Field                 | Value                                                         |
| --------------------- | ------------------------------------------------------------- |
| "From" email address  | <noreply@out.bestinvoicing.com>                               |
| "From" name           | Your company name, as registered in your Company Information  |
| Reply address         | Your email address, as registered in your Company Information |
| Email delivery method | Send via global address, reply to your email address (Simple) |

It is possible to change these values. Go to the top right yellow button 'Edit' to do so.

![](/files/jUK3C0OSKUNVaFK5kFUK)

## Delivery Method

BestInvoicing offers six different delivery methods:

* Send via global address, reply to your email address (Simple)
* Send via own email address (Configuration required)
* Send via own server email address (SMTP) (Configuration required)
* Send via open server (SPAM sensitive)
* Personal Microsoft Account (Outlook.com, Office365, Hotmail, ...)
* Personal Google Account

![](/files/DY4WEKlx5jGQDDM7rS0r)

## Which Option Suits Me Best?&#x20;

The different scenarios are listed below. Click the blue links to see the step by step configuration manual for the chosen method.

| Sending Type BestInvoicing                                                                    | My situation                                                                                                                             | What Do I Have to Do Myself?                                                                                           |
| --------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| [Via global address](/settings/email-settings/sending-options/send-via-global-address.md)     | Emails are sent from address <noreply@out.bestinvoicing.com> and answered to my own email address                                        | This is provided by BestInvoicing: you don't need to do anything.                                                      |
| [Via own email address](/settings/email-settings/sending-options/send-via-own-domain-name.md) | Emails are sent and answered via my own email address, connected to my own domain name (e.g. @smithscoaches.com, @trekkinglife.org, ...) | You have to change some settings in the management of your domain name (or you ask your domain name manager to do so). |
| [Via own server email address](/settings/email-settings/sending-options/send-via-smtp.md)     | Emails are sent and answered via my own email address, connected to a general domain name (e.g. @yahoo.com, @me.com, @icloud.com, ...)   | You should enter some data from your email provider (Yahoo, iCloud, ...) in BestInvoicing. Documentation is available. |
| [Via open serve](/settings/email-settings/sending-options/send-via-open-server.md)r           | Emails are sent and answered via my own email address.                                                                                   | This is provided by BestInvoicing:  you don't need to do anything. ATTENTION: sensible to spam withholding!            |
| [Personal Microsoft account](/settings/email-settings/sending-options/send-via-microsoft.md)  | Emails are sent from my own Microsoft environment                                                                                        | You have to log in to your Microsoft environment from BestInvoicing, using your own credentials.                       |
| [Personal Google account](/settings/email-settings/sending-options/send-via-google.md)        | Emails are sent from my own Google environment                                                                                           | You have to log in to your Google environment from BestInvoicing, using your own credentials.                          |


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