> For the complete documentation index, see [llms.txt](https://support.onfact.eu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.onfact.eu/settings/email-settings/sending-options.md).

# Sending Options

On this page you can determine the sending option for your emails from onFact to your customers.

![](https://2236458531-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgpIVebdo9UIKswA3rF%2Fuploads%2FdA2OMDf4EYcwgrms5PT6%2Femail%20settings.png?alt=media\&token=2b98e855-5d2a-4d90-8233-a8803d4e903b)

By default, the email sending option is set as follows:

| Field                 | Value                                                         |
| --------------------- | ------------------------------------------------------------- |
| "From" email address  | <noreply@onfact.eu>                                           |
| "From" name           | Your company name, as registered in your Company Information  |
| Reply address         | Your email address, as registered in your Company Information |
| Email delivery method | Send via global address, reply to your email address (Simple) |

It is possible to change these values. Go to the top right yellow button 'Edit' to do so.

![](https://2236458531-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgpIVebdo9UIKswA3rF%2Fuploads%2FCrRCOlf31rBPUqN3Nhgc%2Femail%20settings%202.png?alt=media\&token=d2ff42e9-cc65-4c5f-b564-179bf1688220)

## Delivery Method

onFact offers six different delivery methods:

* Send via global address, reply to your email address (Simple)
* Send via own email address (Configuration required)
* Send via own server email address (SMTP) (Configuration required)
* Send via open server (SPAM sensitive)
* Personal Microsoft Account (Outlook.com, Office365, Hotmail, ...)
* Personal Google Account

![](https://2236458531-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgpIVebdo9UIKswA3rF%2Fuploads%2FigRmu8f1v9ElU5ZY3zWk%2Femail%20settings%203.png?alt=media\&token=ae85bb49-4bce-4e15-bf35-a8bb63b2d85c)

## Which Option Suits Me Best?&#x20;

The different scenarios are listed below. Click the blue links to see the step by step configuration manual for the chosen method.

| Sending Type onFact                                                                           | My situation                                                                                                                             | What Do I Have to Do Myself?                                                                                           |
| --------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| [Via global address](/settings/email-settings/sending-options/send-via-global-address.md)     | Emails are sent from address <noreply@onfact.eu> and answered to my own email address                                                    | This is provided by onFact: you don't need to do anything.                                                             |
| [Via own email address](/settings/email-settings/sending-options/send-via-own-domain-name.md) | Emails are sent and answered via my own email address, connected to my own domain name (e.g. @smithscoaches.com, @trekkinglife.org, ...) | You have to change some settings in the management of your domain name (or you ask your domain name manager to do so). |
| [Via own server email address](/settings/email-settings/sending-options/send-via-smtp.md)     | Emails are sent and answered via my own email address, connected to a general domain name (e.g. @yahoo.com, @me.com, @icloud.com, ...)   | You should enter some data from your email provider (Yahoo, iCloud, ...) in onFact. Documentation is available.        |
| [Via open serve](/settings/email-settings/sending-options/send-via-open-server.md)r           | Emails are sent and answered via my own email address.                                                                                   | This is provided by onFact:  you don't need to do anything. ATTENTION: sensible to spam withholding!                   |
| [Personal Microsoft account](/settings/email-settings/sending-options/send-via-microsoft.md)  | Emails are sent from my own Microsoft environment                                                                                        | You have to log in to your Microsoft environment from onFact, using your own credentials.                              |
| [Personal Google account](/settings/email-settings/sending-options/send-via-google.md)        | Emails are sent from my own Google environment                                                                                           | You have to log in to your Google environment from onFact, using your own credentials.                                 |