# Email Texts

On this page you may set the default texts for your emails from BestInvoicing:

![](/files/5zC3getBpOTZtd64dOBS)

Per document type in BestInvoicing you can set a default message as email text, or modify an existing one (see list under 'Default Email Messages'). Depending on the document types you've activated, this list will be longer or shorter. 

For every document type, text can be modified/set via the yellow 'Edit' button next to each document type. 

{% hint style="info" %}
Did you activate the app '[Foreign-Language Customers](/apps-integrations/foreign-language-customers.md)'? If so, you'll have the possibility to edit the email message per language.
{% endhint %}

![](/files/LWUJrEAlhSAybAzj7YOR)

## Edit an Existing Email Message

Click the yellow button 'Edit' next to the text preview in order to modify an existing email text.

![](/files/drunDZnvSC2GD9A3OuvB)

You can rename the message, change the subject or the text. Both in the subject line as in the body text you may make use of tags: the text between '%...%' will automatically be replaced by the correct value per document. 

{% hint style="success" %}
[Read more about the use of tags](/more-features/tags.md) in BestInvoicing, and which tags may be used.
{% endhint %}

## Adding a New Default Email Message

One message named 'Default' is already present in the edit window. You can add additional messages via the green button '+ Add Default Email Message'. This way, when sending an email, you will be able to select between two (or more) accompanying texts. 

![](/files/vtW2vbsUdFpbvJFZ2BIe)

You may rename the email message, change the subject or text. Both in the subject line and the body text, [tags can be used](/more-features/tags.md). 


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.onfact.eu/settings/email-settings/email-texts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.